19 April 2024

The Lock Has Evolved: Open Doors With Your Phone

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Smart locks can be safer than traditional ones because keys can’t be lost, shared or copied, and there’s a record of the comings and goings of keyholders. The biggest threat is old-fashioned lock-picking. But an electronic lock requires a bigger leap of faith than an Internet-connected thermostat, security camera or light bulb. Let’s consider three smart locks in my home—August, Kevo and the $180 Lockitron.

Lockitron, the only one of the lot with a Wi-Fi connection and its maker has yet to deliver on several promised features.

The August app for iPhone and Android lets you lock and unlock your door in two taps. When your deadbolts take commands from a phone, some magical things become possible. With August and Kevo, you can order the door to open automatically when your hands are full of groceries, or you just want to show off. You can travel light, because a smartphone can now replace both your keychain and wallet. You can send virtual keys to tenants, house guests and plumbers that expire before anyone wears out their welcome.

August and Kevo get the balance between reliability and functionality mostly right. Both leave an old-fashioned keyhole on the outside, so residents without smartphones (or, with ones whose batteries have died) can still come and go using keys. And since your phone connects directly to the locks with Bluetooth, they have fewer points of failure.

August is the best-designed home technology since the Nest thermostat. Free iPhone and Android apps allow you to dole out virtual keys to permanent residents or guests and track their activity.  When an authorized phone is within Bluetooth range, August can lock or unlock the door. If you use the app, it takes a few seconds to load.

Kevo, whose inventor appeared on the reality show “Shark Tank,” replaces your entire lock, eliminating compatibility problems. It takes a Kwikset deadbolt and adds a motor, batteries, Bluetooth radio and a touch sensor. You never have to take your phone out of your pocket, let alone futz with an app.

Still, installing Kevo isn’t for the timid. And then there’s calibration. Kevo, which has Bluetooth antennas on both sides of the door, is designed to unlock only when it senses an authorized person outside the house. (This security feature prevents the door from unlocking when you’re peering out from inside.)

Other what-ifs to consider: 

• What if your phone’s battery dies? The physical key will still work, so keep one handy. Kevo includes a wireless key fob. August plans to soon work with other secure Bluetooth devices and unlock in their proximity.

• What if your lock’s battery dies? Both August and Kevo come with four AA batteries that should last a year. Their apps will warn you before they die. If they do fail, there’s always that spare physical key.

• What if you lose your phone? You can borrow another phone or computer to log in to your smart lock account and stop your lost phone from working as a key.

Someone could steal your account password and attempt to get a virtual key. August alerts you whenever your credentials are used on a new device, and texts or emails you a code that’s required to unlock a door for the first time on a new device. The ideal deadbolt would come with a camera and be able to alert my phone when anybody enters with a key (metal as well as virtual). It should be smart enough to lock up at night if forgotten.

Click here to access the article on The Wall Street Journal. 

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